Welcome to Sahayta jewellers

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Privacy Policy of Sahayta Jewellers

At Sahayta Jewellers, we are committed to protecting your privacy and ensuring that your personal data is handled securely and responsibly. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit our website ( www.sahaytajewellers.com ) or make transactions at our stores.

By using our website, making purchases, or interacting with our services, you consent to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal and transactional data from our customers:

    1.1 Personal Information:
  1. Full Name
  2. Date of Birth
  3. Contact Details (Phone Number, Email Address)
  4. Postal/Billing Address
  5. Government-Issued Identification (PAN Card, Aadhaar, Passport)
  6. Payment Details (Credit/Debit Card, UPI, Bank Account Information)
    1.2 Transactional & Purchase Information:
  1. Order History & Invoices
  2. Product Preferences
  3. Payment Methods Used
  4. EMI & Installment Plan Details (if applicable)
    1.3 Automated Information Collection:
  1. IP Address
  2. Browser Type & Device Information
  3. Cookies & Tracking Technologies (to enhance user experience)
  4. Location Data (with user permission)

2. How We Use Your Information

We use the collected data for:

  1. Order Processing & Fulfillment – Ensuring smooth transactions, order confirmation, shipping, and deliveries.
  2. Payment Processing & Security – To securely process payments and prevent fraud.
  3. Customer Support – Addressing queries, providing assistance, and managing warranties/returns.
  4. Marketing & Promotions – Sending offers, discounts, and updates (with your consent).
  5. Legal Compliance – Meeting regulatory and tax obligations.
  6. Security & Fraud Prevention – Protecting customer accounts and business integrity.

3. Information Sharing & Disclosure

Sahayta Jewellers does not sell, trade, or rent your personal data. However, we may share your data in the following circumstances:

  1. With Payment Processors & Banks – To complete secure transactions.
  2. With Courier & Logistics Partners – To ensure smooth delivery.
  3. With Government & Legal Authorities – When required by law or for fraud prevention.
  4. With Trusted Third-Party Service Providers – For website analytics, digital marketing, and customer service, with strict data protection agreements.

4. Data Security & Protection

We take industry-standard measures to safeguard your data:

  1. SSL Encryption – Securing online transactions.
  2. Restricted Access – Only authorized personnel can access sensitive data.
  3. Secure Payment Gateway – Complying with PCI-DSS (Payment Card Industry Data Security Standard).
  4. Regular Security Audits – Ensuring system protection against cyber threats.

5. Your Rights & Choices

As a valued customer, you have the following rights regarding your personal information:

  1. Access & Review – Request a copy of your stored data.
  2. Correction & Updates – Modify inaccurate or outdated information.
  3. Opt-Out from Marketing – Unsubscribe from promotional emails/SMS.
  4. Data Deletion – Request account closure & data removal, subject to legal retention policies.
To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyze website performance. You can manage cookie settings in your browser preferences.

7. Third-Party Links & External Websites

Our website may contain links to external sites (e.g., payment gateways, partner brands). We are not responsible for their privacy policies, and we encourage you to review their terms before providing any information.

8. Payment Information & Security

  1. All transactions on www.sahaytajewellers.com are encrypted and processed through verified payment gateways.
  2. We do not store credit/debit card details on our servers.
  3. In case of any unauthorized transactions, report them immediately to your bank and our support team.

9. Refunds, Returns, & Exchange Policy

For details on returns, refunds, and exchanges, refer to our Return & Exchange Policy page.

10. Compliance with Laws & Regulations

Sahayta Jewellers complies with the following:

  1. Indian Information Technology Act (2000)
  2. RBI Guidelines for Digital Transactions
  3. GDPR (for international customers)

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Significant changes will be notified via email or website announcements.

12. Contact Us

For any privacy-related concerns, reach us at:

  1. 📍 Sahayta Jewellers
  2. 📍 Address: 1, In Front of ICICI Bank, Gilat Bazar,Bhojuveer, Varanasi, Uttar Pradesh, 221002
  3. 📞 Customer Support: +91 9956950793 , +91 9956950794
  4. 📧 Email: [email protected]